Quality Policy

We are committed to maintaining and enhancing the reputation of METRO ELECTRIC COMPANY as an Industry Leader in providing range of products and services to the Precious metals Industry and for delivering client satisfaction through better performance, timely delivery and provision of cost effective modern technology.

To achieve this policy, we will:

  •  Deliver added value to our clients by identifying, monitoring and responding to their needs, expectations and level of satisfaction
  •  Set measurable targets and seek to continually improve the product quality & delivery of our products and services
  •  Ensure METRO ELECTRIC COMPANY management system meets ISO 9001 requirements and is integrated into our business activities
  •  Continually review and improve the effectiveness of the METRO Quality Management System
  •  Periodically review and modify our Quality Policy to maintain the relevance with International Standards

In providing quality services, we will embrace new ideas, technology and innovations. We will strive for continuous improvement, setting new benchmarks to maintain our strong reputation as an industry leader.